Payment

If you are Customs’ cash customer, you can make the payment as soon as the clearance is complete. In the tab “In progress”, open the declaration for which you want to make the payment. On the page “Summary and submission”, the button “Pay now” will be activated. Click on “Pay now” to select a payment method. Select a payment method and make the payment.

After payment you will automatically return to the page “Summary and submission”, where the payment status under “Payment information” changes to “Waiting for payment”.Click on “Close” at the bottom of the page. When you go to the page “Summary and submission” again, the payment status has changed to “Paid”.

If you don’t pay for the clearance immediately, you can return to the page “Summary and submission” later to make the payment.

You can find the invoice under “Documents” in the side navigation menu, in the table “Decisions, other documents and attachments”. The name of the document is in the first column of the table. The service displays the invoice number as the name of the invoice. Open the PDF invoice, save it on your computer and pay the invoice. After payment, the payment status changes to “Paid”. 

Postal consignments must be cleared and the taxes must be paid within 20 days of the arrival of the consignment. Freight consignments must be cleared and the taxes must be paid within the time limit specified by the freight carrier. Send the decision on release to the freight carrier according to their instructions. You can find the decision on release under “Documents” in the side navigation menu, in the table “Decisions, other documents and attachments”.

The customs clearance decision from the Customs Clearance Service is not an invoice, although it contains a statement of fees. If your company has an authorisation for payment deferment, you’ll receive a consolidated invoice, i.e. periodic filing, afterwards. Pay the paper invoice or the e-invoice by the due date. If you wish, you can pay for an individual clearance separately.